The Psychology of Influence and Advanced Communication

Good communication and positive influencing skills are vital for success in today’s changing and increasingly complex business world. Yet statistics show that 80% of people fail at work for one reason alone – they do not relate effectively with other people. If you improve your communication and influence skills, you will improve your effectiveness and get noticeable results.

In this valuable seminar you will see the underlying psychological principles behind communication and influence; you will also gain the skills and techniques to be able to apply those principles in everyday situations. The material in this seminar really works… giving you the high-level skills to communicate and influence with anyone – at any level. In short, this seminar will give you effective, straightforward, proven ways to increase the positive impact you have on anyone and everyone you work with.

By the end of this fast-paced 3 hour seminar, you will have a superior toolkit, enabling you to communicate effectively and positively influence others, to enjoy win-win results. You will understand the theory, along with the communication and influencing techniques that will encourage all manner of people to say yes. These techniques work, whether in sales, collaboration, project management, customer facing positions or management roles…book now and find out how.

Brenda gives you 3-hours of fascinating, user-friendly, tried and tested material that you can put to use immediately. You will leave more confident, with insight, hints, tips and techniques to try. This seminar goes far beyond basic communication skills and focuses on some of the more advanced communication techniques available. The material in this seminar really works… it will provide you with a number of high-level skills, to help you communicate effectively with anyone – at any level.

You will:

• Find ‘breakthrough’ communication techniques
• Use high impact language that really works!
• Identify the factors that have been proven to influence others
• Learn the universal principles of influence that are guaranteed to success
• Structure your conversation for maximum persuasive impact
• Learn what to take into account when influencing in different situations
• See the moment of power when someone says ‘no’ to you
• Learn about the moment of power after someone has said ‘thank you’ to you
• Identify the vital factors necessary for changing behaviours
• Find out about the ‘Luke Skywalker’ version of Influencing
• Learn how a simple item can significantly enhance your influencing power
• Identify effective, solution-focused communication techniques that set you apart
• Know the expert ‘question-asking’ skills that key influencers use
• Learn how to keep that ‘monkey off your back’ and with its rightful owner

Brenda is one of the best presenters in the business – her work changes people for the better. She draws on a wealth of experience and expertise to help people become fulfilled in their professional and personal lives. Brenda’s core skill is in developing people to maximise their potential as well enhancing their confidence, competence and self-awareness. Come and join the legion of people who have benefitted from attending her courses and seminars. She is an Occupational Psychologist, Executive Mentor, Presenter and Counseller. Brenda has been designing, developing and delivering Training and Development programmes for the past 20years working with widely different organisations.

“Brenda Isles was just great”
Tolu Yerokun – TSS

Since 2005 we have been offering the highest quality training at a low price. Our presenters are all UK business experts in their own particular areas. We use only prime venues across the UK with the popular round table format. Costs are kept low by condensing a full day’s learning into half a day by cutting out the padding and waffle. We hope you will join the hundreds of satisfied customers who come back again and again to our seminars.

Are you interested in another Topic? We do a suite of sales topics which build into a complete sales training – ask about our sales suite offer. We also deliver many seminars on differing subject areas from management skills to personal effectiveness. We would love to help you choose the right seminar for you or your company – Call us to find out more.

“the evidence suggests that the bite-sized workshop does deliver”
People Management Magazine